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Why doesn’t ProSoft Technology offer on-site training?

Good question! Although our Support Engineers are more than qualified for on-site training and support, we typically can resolve most issues over the phone. We are constantly adding personnel to our staff, are always looking for good people....

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How difficult is it to implement any of your products?

This is a question we get asked quite often, and it's a somewhat difficult question to answer. As with anything new, there is a learning curve. How steep that curve is depends on the user who is implementing the product. For instance; a user who has never worked with the DNP3 pr...

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Where can I find more information about Allen-Bradley DH-485 protocol and how to set up ProSoft DH-485 solutions on such networks?

Please see the Allen-Bradley (A-B) information on their DH-485 protocol, which starts with an Overview at the following link: Please note that Rockwell recommends that every device on a DH...

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